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12.00 a month *. Both of these boosts, designed to improve speeds to all devices in your home, will be available free to some customers while others will need to cough-up 60 a year for the privilege. If youre using an extension youll want one with at least three sockets. The Boosters will then start copying the Hubs details. Typically, SuperPods should be placed about 9-12 meters apart through walls but can be placed up to 18-24 meters apart for large open spaces (like a large living room). Intelligent WiFi reduces WiFi traffic by automatically finding quiet channels to use. Then switch the power on. and independent advice on what to buy. The following screen instructs you to "Go to Settings/System > System Update > Update Phone," but iOS has no such option. The Connection light will start to flash very quickly. Depends what you mean by "work". x v }GnZVmm-j-^mCOo~G?w}K_g>}Cx{Moxk^E/xs=IOxczG. That is a solid increase, reaching levels in the furthest part of the house similar to those from a couple of metres away from the router. This may include adverts from us and 3rd parties based on our understanding. Press question mark to learn the rest of the keyboard shortcuts. Virgin says that managing your new mesh network will be handled using the existing Connect smartphone app. Hope you didn't use the password for anything sensitive! Using this app, which is available in the Google Play Store and Apple App Store, customers will be able to test the strength of their WiFi signal in each room, manage the number of devices connected to their home network, pause devices handy when the children are up past their bedtime, and access customer support to help resolve any issues. Take control of your WiFi with the Virgin Media Connect app - YouTube 0:00 / 2:02 Take control of your WiFi with the Virgin Media Connect app Virgin Media 26.4K subscribers Subscribe 10K. O2 sim. then google it, you'll probably find that it is the same thing. He writes CNET's popular Cheapskate blog and co-hosts Protocol 1: A Travelers Podcast (about the TV show Travelers). Leave for around 15 minutes to pair up to the smaller Booster and download the latest software updates. New pod arrived and looks exactly the same as the old one and since it arrived on Thursday its been plugged in but still a slow flashing white light and the + button in the app to add a pod says I do nit have any to install. any ideas, the hub 3 and old pod worked great so not sure why the new hub/pod won't connect. When settled, move to desired location. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. Virgin Medias shiny new WiFi Pods are powered by mesh network subscription service Plume. Some of my gadgets get confused when there are multiple networks with the same name. They're useful, but come with some annoying limitations. Here, Virgin uses dual-band wireless technology (speeds not disclosed), rather than a tri-band design, such as with the Netgear Orbi RBK50, where one wireless channel is dedicated for communication between satellites. Virgin Media WiFi Hub; Intelligent WiFi Technology; 132Mbps 264Mbps average download speed; 20Mbps 25Mbps average upload speed; About your speed. The dual Ethernet means that they can be wired in directly to your cable modem. Further exclusions & legal stuff apply. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. All of the products on this page are subject to survey, network capacity and a credit check. Plug the larger Booster into a mains socket, in the same room, and switch it on. All going well, for the majority of the WiFi Pods lifespan you wont see the light in action. Theres an Ethernet socket for a hardwired connection, while visual touches are restricted to a red Virgin logo on the top surface and an almost imperceptible LED light. Virgin Ultimate Oomph and Gig1 customers can, however, sign up at no extra cost. The wireless and power lights will start to blink. Its unclear exactly how many of the systems developed by Plume (and available from their own SuperPods system) will be available to those who sign-up for the Virgin Media-branded version of these mesh network gadgets. That's what I'd normally expect to do myself with any other booster. #diy #virginmedia #wifiextender #uk Luqman Khan Ltd 124 subscribers Subscribe 42 Share 17K views 5 months ago UNITED KINGDOM For verification see virginmedia.com/fast. At the bottom of my garden, without the pod, this is what I get on 5GHz: If you've requested an upgrade, you'll receive a new Virgin Media WiFi Hub in the post. Nice! If so the Pod can be replaced at no extra cost. Required fields are marked *. The 5GHz barely connects and the 2.4GHz is a bit wobbly. Our intelligent Boosters: WiFi and Wired, use your home's internal electrical wiring to help connect your devices to the Hub from any room with a working socket. Avoid direct obstruction to the Booster, such as cupboards or shelves. Incidentally, those numbers spell out UPDATE. I pay for 500Mbps and I get it. Obviously, if your walls block WiFi, there's a limit to what the pods can do. Which means they log into your SuperHub, and copy your SSID and password to the pod. To verify click here. If your WiFi Booster is working but slowly, you can check your broadband speed or follow these steps to speed it up again: This light will also flash quickly. , Your email address will not be published. Up to 3 WiFi Pods . However, if you have Ethernet in your home, you can connect the pods to the Ethernet jacks in the home and that backhaul traffic will travel over the Ethernet cable. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. Here's how to access it: Step 1: Sign into your Virgin Mobile account. As part of the Plus service, you get a WiFi Pod for an additional 5/month. If the connect lights flashing red, and the power lights solide white the pairing has failed. They are paired with the Virgin SuperHub. The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag. Meet the Hub 5, ready to serve up Gig1 Fibre Broadband, our fastest most reliable WiFi yet. Unlike traditional boosters, these new systems allow you to move around the house on a FaceTime call without dropping signal. Simply plug it in, turn it on and let it do its #job In the next video, I will explain with what you can do to create a chain of #wifiextender in order to build a #cloud #wifi that your neighbours can benefit from too, if of course you want to help. This pod plugs into a power socket and listens for WiFi signals from the hub. Some general googling and the FAQ here hasn't explicitly answered my question so here we go. New live support hours are Monday to Friday, 9 am - 6 pm GMT. Trusted Reviews is supported by its audience. Leveraging the US companys technology, your in-home WiFi coverage is extended through the creation of a cloud-controlled mesh network which constantly adapts and evolves, Virgin Media says. And on 2.4GHz. The big limitation is that both your 2.4GHz and 5GHz WiFi SSIDs need to have the same name and password. They're also meant to come with ad-blocking and speed-testing. If youve requested an upgrade, youll receive a new Virgin Media WiFi Hub in the post. Virgin WiFi Pods | ASMR | Unboxing & Re-Boxing - YouTube Enjoy the sounds and visuals of ASMR unboxing of the Virgin Media WiFi Pods. However, for iPhone owners in particular, it's not immediately clear how to enable the feature. Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. Plan ahead. Virgin Media has been lagging behind the competition, providing just a single router and optional wireless boosters that run over your homes power lines. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) Amazon Eero mesh Wi-Fi review: a true rival to the Google Nest Wi-Fi? A light should flash quickly. A few more extra things to note about the WiFi Pod. Instead, Virgin Media will send the hardware in the mail. Reset your Hub to default settings, start it up and running, connect your pod and leave until it's not pulsating the white light. Step 4: You'll see a confirmation screen noting your start date ("Now") and end date. From there, youll be good to go! GEG4Dcb>%!5Up]@K&HZKAl,VlIsjkv]Viu8y($f9wA{)d*!^z'f5-x'tU_ $\s 8:6P~t764tckGUGi?|Z*I.c`\>TBrSrCI ^@l87HQm6zH v:[w] ~As-IBGInY*2^B+-?l@QhVL`.5XroI$#7&Y0|3zQjn *^"smv'=cum:G(Q4yoa!0 H[ They work! But those features are unavailable. (That . As well as the new hardware to extend your Wi-Fi signal, Virgin Media has started to roll out some new software improvements. Plug the additional Booster into a mains socket, in the same room as the Booster that is connected to the Hub. That's 60 per year. The aim of these Pods is to extend the reach of Wi-Fi within the home and make speeds more reliable and faster. (That may not seem like a lot of data, but consider that the average user typically consumes less than 1GB in an entire month. This is the same underlying technology seen in rival products from Google, Amazon, Netgear, and BT. Tap it, then sign in using your Virgin account number and PIN. I kinda get why they do this - better to connect to a slow but stable 2.4GHz than a flaky but fast 5GHz - but it is annoying for those of us who rely on segregated names. Update: Want to get a little more bang for your buck? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Additionally, there's no plug pass-through, so this will take up a socket in your home. Well, that's the theory. So whether it's technical issues, hub problems or you need support, well help you with our complete set of general help guides and answers like our billing and payments help guides. For many, this is an easier (and cheaper) upgrade compared to buying an entirely new mesh system. From there, the setup is nice and simple. (Learn More), Enter your email address to subscribe to this blog and receive brand new posts by email. If you purchase through links on our site, we may earn a commission. How to setup or install virgin media pod in your home or office? They don't seem to work with other ISPs, and there's no management interface to factory reset them. Virgin Media is taking a dual-pronged approach to eliminating dead zones from your home, Virgin Media is giving away an amazing Google freebie to all customers, UK broadband boost: finally, some good news about your internet speeds, The new bundle, dubbed Intelligent WiFi Plus, is free to some customers and 5 a month for others, BT Whole Home Wi-Fi review - Boosting your broadband is now cheaper, Nest Wifi review: Fixes your broadband, saves you buying a Google Home. Confusing info about that? Tap to select that option, and then tap Update. Plug in the new WiFi Pod halfway between the Hub and where you're experiencing poor WiFi as already mentioned by @Adduxi For example, Plume boasts that its system continuously learns from your use and performs self optimisations to keep things running smoothly this includes automatically detects the brand and model of your connected devices, ensuring your beloved devices are given capacity to run at full potential. Plume recently launched a new feature, dubbed Sense, that transforms its existing SuperPod hardware into motion sensors to alert you when a potential intruder is moving around the house when all family members are out-and-about. The Virgin Media Connect app is the control unit for your WiFi that helps you get your Virgin Media broadband up and running. If you move the Pod too far away it will loose connection. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. That makes no sense to me as previously I'd have to set up routers to act as wifi boosters. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 2nd April 2023. 2 0 obj The sounds of stroking and scratching the cardboard. As it creates a mesh Wi-Fi network with the router, theres the chance for interference with other mesh systems such as Sonos, although that can be avoided by hooking your Sonos system up to Wi-Fi. But there's one feature I've missed: mobile hotspot. View Details & Updates. We follow the IPSO Editors code of practice to underpin these standards. Step 5: Tap Settings > Cellular and you should see a Personal Hotspot option. Virgin's Intelligent WiFi Pod is here to wipe Wi-Fi blackspots from existence, Kob began his career at What Hi-Fi?, starting in the dusty stockroom before rising up the ranks to join the editorial and production team as the Buyers Guide editor. Youll know when the copying process is done as the wireless light on the larger Booster will stop blinking and go off. Virgin Media have provided me with a test unit of their new Intelligent WiFi pods to review. My friend had 2 pods at home but has since removed one as he needed the socket. That makes no sense to me as previously I'd have to set up routers to act as wifi boosters. endstream endobj 4 0 obj Take the smaller one first and plug it into a mains socket, next to the Hub. It lets you run a super intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to perfect for when its the kids bedtime. Unlike traditional boosters, which create a separate Wi-Fi network that youll need to join to benefit from the boosted signal, mesh networks seamlessly move your device between the nodes throughout your home. Place them no more than one floor or two rooms away. (I did.) You can also tap Wi-Fi Password if you want to modify the random one created by the service. When I plug the pod in halfway between the garden and the hub, this is the speed I get at the bottom of my garden: Finally, plugged into the pod's Ethernet: As a basic WiFi extender, they work. Comparing WiFi guarantees of major UK ISPs. How to set up a Virgin Media Hub . Once you're all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. If I'm next door to the Hub, and on 5GHz WiFi, I get these speeds: The Virgin Intelligent WiFi Pod is a simpler, more integrated option that works with your existing router, building a wireless mesh network. For me, stability has improved in weaker areas, coverage is better and there have been fewer connection issues. Comes with four gigabit Ethernet ports you can plug in up to four wired devices at a time. I generally help as internet is really not great in our street and different networks are often down and hence at times my neighbours often try to use #internet at my place should they need to do something online.Also in one of the upcoming #videos I will explain with how to sync and best use 3 pods in order to all sync with router all at the same time offering you way #better internet strength.#fyp #diy #virgin #media #5g #4g #wificalling #internetofthings #luqmankhan #luqman #stocktonontees #middlesbrough #teesside #teessideuniversity #northyorkshire #british #uk #weneedbetterinternet Virgin will remotely log in to your SuperHub and forcibly rename your 5GHz network to be the same as your 2.4GHz one. Whether our customers are working, streaming, browsing, playing or keeping connected online, the combo of new Hub features and WiFi Pods provides a step-change in connectivity that wont let you down.. Scanning Virgins Troubleshooting section and there can be issues with Ring doorbells, too. So, the big test! So your phone or laptop will seamlessly connect to one network without you having to fiddle around with anything. Virgin Medias mighty Hub brings the magic right into your home. Yes. Terms of guarantee vary by provider. But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. Despite being rebranded Plume devices (see below) you cannot use the Plume app to manage them. I havent encountered any issues, but then my speakers arent in close proximity to the Pod either. With support for in-home roaming, devices are pushed to the closest port of Wi-Fi access whether thats the Hub or Pod. But, yeah, if you need WiFi in your attic or shed, they'll do. On your phone or tablet, open the Google Home app . Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) The better it is placed, and the better your broadband deal, the smoother and steadier your internet experience will be. If you wanted better Wi-Fi with Virgin in the past, the only option was to stick the Hub into modem mode and upgrade to a mesh system, meaning additional boxes and clutter. Intelligent WiFi chooses the least busy connection for your devices and automatically sorts WiFi issues for you. Available with M50 broadband or faster. Do Not Sell or Share My Personal Information. (Turns out there's already a bookmark in there called My Account.) Welcome to Virgin Medias help and support page. Update or delete your post and re-enter your post's URL again. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. The Boosters are paired correctly if the connection lights (arrows) and the WiFi light are off. Then scroll down to Manage Mobile Hotspot and tap it. They're useful, but come with some annoying limitations. People are using the web to socialise more, game, hold meetings over Zoom, as well as stream video and music. The Boosters will then start copying the Hub's details. Otherwise set-up is a case of plugging the Pod in and waiting itll automatically see your router settings and network conditions, joining and extending your wireless network wirelessly, creating a mesh network. Turn WiFi on and offIt may sound simple but try turning the WiFi setting off and on again from the device you are using to find a stronger signal. Virgin Media hasnt revealed whether these motion-sensing capabilities are also built into its Plume-developed WiFi Pods, but if so, it could be something that really sets this mesh network option apart from rival BTs Whole Home Wi-Fi mesh. And the more speed your Hub gets, the more your WiFi can do. A Virgin Media Booster can be used for any type of Hub or connection and will boost the signal significantly in under 200 square feet (50m), by picking up signals from far away connections via an antennae thats attached to it. So second hand ones dont work Im afraid. chargers. If youve a Virgin Media Booster, use the tip of a pen to press the Reset button on the additional Booster, for 7 seconds. Up to 3 WiFi Pods if needed. Virgin Media promises speed gains of up to three times in hard to reach areas thanks to intelligent Wi-Fi extenders. Within 2 minutes, hold the Sync button on the additional Booster for 3 seconds. You can now unplug the additional Booster and move it to where you need in your home. That process can start up again if theres a change in the Wi-Fi environment, or if the Virgin Hub has reset itself. In order for plume pods to work effectively, the SSID cant be split. Virgin WiFi Boosters can help tackle WiFi blackspots and are perfect for places where your existing home network won't reach. For those who arent subscribed to these pricier bundles, youll need to cough up an extra 5 a month for the improvements. There are double Ethernet sockets on the Pod. Your WiFi password, network name and other details can be found printed on the underside of the router. So, how much of a boost does the WiFi Pod bring? WiFi guarantee included at no extra cost and up to 3 WiFi pods if needed, . The Boosters are successfully paired when the lights stop flashing. After a few seconds the Installation Wizard should appear. Repeat this for all Boosters in your home: turn the power off, unplug and plug back in. They're going to be 5 per month for up to 3 pods. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas. Is adding yet another broadcast to the mix such a great idea? The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. The pod can get warm, there is a fan on the back of it which makes a light whirring noise. Today, it has a new solution for better Wi-Fi: the Intelligent WiFi Pods. Upon receiving the parcel, youll only need to plug the node into the mains socket. It's fairly time-consuming process then, but with similar mesh devices costing around 100 to purchase outright, it's reasonable that Virgin only want to supply what's necessary. He gave it to me and said I just plug it in and it works. The apps available to everyone with a Hub 3, 4 or 5. You may find that some equipment roams onto the 2.4GHz network because it is marginally stronger and never connects to the faster 5GHz network. Can't find the setting on your iPhone? The wireless and power lights will start to blink. 1 0 obj If you can set up using a Self-Install pack, but choose to use an engineer for the installation, youll still be charged 30 for this service. Here are the most common and what to look out for: Use power sockets on internal walls, but dont use extension cables. In regards to setting up and finding the best spot for your intelligent WiFi Pod, we suggest the following: Make sure to keep the WiFi Pod out in the open. And, because the networks insists on putting all the SSIDs on the same frequency - I've noticed an overall slowdown in my WiFi speeds. While Wi-Fi 6 devices are still in the minority, the technology is more future-proofed and adds even faster speeds. From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide. This will return it to the default factory settings, then follow the steps to try pairing again. Connect the coaxial cable to your new Hub and secure it with a spanner (this will be included when you receive your new Hub). Excludes broadband faults and broadband network outages. Notify me of follow-up comments by email. Read ~6,781 times. Press and hold the WPS/Virgin Media button on the Hub until the lights start blinking. Be sure to position pods in central locations along the . 18 month contract. So run a patch cable down to your shed, plug it into the Pod and you have a WiFi extender. A WiFi router enables you to connect wirelessly to the internet from anywhere in your home on any internet-enabled device. Pick a category to get started. For purposes of this tutorial, let's keep the focus on that phone-based option, as I think it's the most expedient method. At least 20Mbps download speeds in every room or 100 one-off credit. Virgin Media customers suffering from less than average speeds around the home can look forward to boosting it with the WiFi Pod. Want to update or remove your response? Easy to set up,. Fastest WiFi guarantee of any major provider Now switch it on. (See below if you run into trouble.). It comes at a cost of 5/month, and in the short-term thats easy to accept; over the course of a few years it might sound a little too steep. A couple of devices kept losing connectivity completely. ), Preview: Virgin Media's Intelligent WiFi Plus Pods. Use a pen tip to press the rest button for 7 seconds on all the Boosters in your home. You can unsubscribe at any time. You can now unplug the larger Booster and move it to where you need in your home. Dual 100/1000Base-T Ethernet with autosense WAN or LAN configuration. Pretty crappy! We also expect our journalists to follow clear ethical standards in their work. Virgin says the best area for placement is a) out in the open and b) around halfway between the router and the blackspot area, though obviously theres room for adjustment depending on the location of mains sockets. M250 Fibre Broadband. %PDF-1.4 I'm also not sold on the mesh concept. The video guide also displays instructions that come along. Available to Virgin Media customers with the Hub 3 and Hub 4 routers, is the Pod the Wi-Fi saviour youve been looking for? Virgin Media is home to the UKs fastest widely available broadband. Port 53 is open on the device - but doesn't seem to respond to anything. Experienced in both magazine and , Unbiased and independent advice on what to buy, Virgin Intelligent WiFi Pod price and availability, You should buy the Virgin Intelligent WiFi Pod if. Our Hub 3 is packed with fast and reliable WiFi for great coverage around the home. Delivered Tuesdays and Thursdays. Nothing too loud, but you probably don't want to place it near where you sit. You should also note that after your hotspot period has ended, the Personal Hotspot option will disappear from the Cellular menu. If you have a big home, put a pod in every room and you'll have fast WiFi broadcast everywhere. Gig1 Fibre broadband provides you with the speed you need to stream, zoom or game to your hearts delight. Provide ventilation as the Boosters can get very warm while in use. Basically none. The domestic airwaves are already saturated with WiFi signals from your neighbours. One of these improvements takes the form of a software upgrade rolling out to its Virgin Media Hub 3 and Hub 4 hardware, while the other boost is a new product, dubbed WiFi Pods, that plug-in throughout your home to increase the signal. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. If you find its blinking consistently and for longer than usual as happened to me on one occasion Id suggest rebooting the main Hub to get them back in sync. Press the sync button, on the side of the Booster connected to the Hub, for 3 seconds. Plus, if you ever need us, were on live chat from 8am to 10pm, 7 days a week. That's what I'd normally expect to do myself with any other booster. Each service has a minimum contract length thats shown in your basket. <>/ColorSpace <>/Font <>/ProcSet [/PDF /Text /ImageC /ImageI ]/Properties <>/MC1 <>>>/ExtGState <>>>/Type /Page >>endobj But the basic tech works. It pulsates during set-up, blinks when it is improving the Wi-Fi signal and once its done it turns solid before turning off completely. Virgin Media has announced two upgrades designed to boost Wi-Fi signal throughout your home for those struggling with dead zones not reached by their router. The power light (dots) will stay on. Need to contact Virgin Media Customer Services? The pulsing blue light indicates that it's ready to be set up in the Google Home app . When Ethernet is not available throughout the home, which is the case of most people, our pods will use Wi-Fi to backhaul the network traffic from your devices to your modem. Got one of our newer WiFi Pods instead? There is no one-off fee. 8p/m extra or included with Gig1 or Volt. The WiFi Pods are part of Virgins rollout of its Intelligent WiFi Plus service, available to Virgin customers with Hub 3 and Hub 4 routers. I usually split the names so that I always know which network I'm connected to. They do broadcast the SSID that they were set up with and you can connect to that and use it (if you have the password). Is this booster on some kind of subscription? So whether it's technical issues, hub problems or you need support, we'll help you with our complete set of general help guides and answers - like our billing and payments help guides. Now insert the Virgin Broadband Wireless Set-up CD into your computer's CD drive. Tap Next to complete the purchase. If youre experiencing poor WiFi coverage in your house, or office, then a WiFi Booster will help: Virgin Fibre Areas only. That's because it's not there -- yet. 1 Reply More posts you may like r/VirginMedia Join 6 days ago Testing speeds with the TamoSoft Throughput and close to the router revealed upload and download speeds in the 90Mbps+ range (average of 74Mbps and 81Mbps respectively). Offers are subject to eligibility and availability. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They connect back through the WiFi; there's no PowerLine functionality. Learn more. Receive expert tips on using phones, computers, smart home gear and more.
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