Catering Manager for legacy . From the minute you arrive you are warmly greeted! Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Best Hotels & Resorts in Texas: 12 Amazing Places to Stay Identify guest reservation needs and determine appropriate room type. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. Dear Michelle D, It was a pleasure hosting you and we appreciate the review. 2 miles away. The indoor pool was closed. I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." When booking more than 9 rooms, different policies and additional supplements may apply. Gaylord Texan Resort & Convention Center - Book Online The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. Respect the privacy of others. Guests submit their subscores and their overall scores independently theres no direct link between them. Thank you!! We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? House keeping was good too. All content should be genuine and unique to the guest. The rooms were comfortable and meeting facilities were modern and well kept. Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. They would look at us, then look at each other, then go back to cleaning glasses and looking at their phones. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Gaylord Texan Resort & Convention Center - Hotels.com Gaylord Texan. We ate at the sports bar and the food was very good. Texan Station at the Gaylord Texan Restaurant - OpenTable Gaylord Texan. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . Gaylord Texan Resort & Convention Center - Expedia.co.in Lock in the lowest price from these sites. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Washing their hands, talking, opening a jar (or something) in the bathroom. Job Category Food and Beverage & Culinary. Job Category Food and Beverage & Culinary. Due to its popularity it pays to book ahead, which we did in August. Gaylord Palms Resort & Convention Center - tripadvisor.co.za Lock in the lowest price from these sites, Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine, Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine. In-room basic high-speed internet is included in the resort fee. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. The resort fee gives you access to go to the waterpark. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. HOTEL: BEAUTIFUL. Not good at all. Schedule Full-Time. Assistant Restaurant Manager Job in Grapevine, TX at Gaylord Texan Jenna Craven - Director Of Catering Sales - Gaylord Hotels | LinkedIn The Texan offers a variety of hotel rooms. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Dear Carla H, It was a pleasure hosting you and we appreciate the review. Booking.com. The Heist Escape Room. The highlight of the on-site restaurants is Old Hickory Steakhouse. Gaylord Texan Resort & Convention Center - ebookers It was well run, people greeted you by name, they gave and oozed old fashioned hospitality at its best. Visually, it's stunning, professionally, I found it so-so. Photo Gallery | Gaylord Texan Resort & Convention Center Event starts on Thursday, 6 April 2023 and happening at Gaylord Texan Hotel, Grapevine, TX. Gaylord Texan Resort and Convention Center @booking.com . For the prices that you pay here I would expect better treatment and service. Room types may vary. The staff is friendly and helpful. The only negative thing was having to leave! Gaylord Texan Resort & Convention Center Address: 1501 Gaylord Trl, Grapevine, TX, USA, 76051 Parking Restaurant Room service Meeting/banquet facilities Bar 24-hour front desk Fitness centre Golf course (within 3 km) from USD 309 View Deal from USD 557 View Deal from USD 319 View Deal Lowest price guaranteed 2. Taxes and fees that are shown are estimates only. With the feedback you have provided, we are able to focus on the areas that need further improvement and recognize the areas that provided the top notch service we strive to achieve for all our guests. Comfortable bed, very clean, no problems or surprises. 10. Because flexibility matters. I could not stop myself the pulled pork sandwich was the most scrumptious treat. Simply incredible! Sign up and we'll send the best deals to you. Something went wrong please try again later. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. From a single mom with an older boy (12) perspective, here is what matters most: parking: signs were not very clear and we had to ask people standing outside with flashlights directing by flashing their lights back and forth. Information 1501 Gaylord Trail. there was a long line and we had to wait to get service even though there were plenty of people standing around. Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. When we returned, it was around 8:30 pm. Featuring a 10-acre outdoor pool facility and a European-style spa, this spacious Grapevine resort is less than 9.7 km from the Dallas/Fort Worth International Airport. This is such a well run property words do not describe. family walking together through Lone Star atrium, Couple having romantic dinner at Old Hickory Steak, Glass Cactus - Floor Space and Stage with brighter, Restaurant at Paradise Spring Family fun water, Snack Bar at Paradise Spring Family Fun water park, Family relaxing in a cabana at the Paradise Spring, Family dining outside of Cocoa Bean in the Lone St, Zeppole Coastal Italian - Pappardelle Pasta with L, Zeppole Coastal Italian - Roasted Chilean Seabass, Paradise Springs Family Water Park facilities, Lazy river at Paradise Springs Family Water Park, Lazy River Pool at Paradise Springs Family Water P, Child wade pool at Paradise Springs family fun wat, Lazy river at Paradise springs family fun water pa, Paradise Springs Family fun water park at night, Lawn chairs and lazy river at Paradise spring fami, Paradise Springs Family Water Park pool and waters, Paradise Springs Pool Structure Lifestyle, Paradise Springs - Kids Play Area/Water Park - TEM, Paradise Springs Pool Structure Architecture, Paradise Springs Resort Pool & Lazy River - Resort, Paradise Springs Resort Pool & Lazy River - Water, Little Girl sliding down a water slide at the Para, Paradise Springs Resort Pool & Lazy River - Family, Couple sitting in a pool at the paradise Spring fa, Family floating down a lazy river at the Paradise, Gaylord Texan Attractions: Legoland Discovery Cent, Hide & Seek Scavenger Hunt featuring Spookley the, Pirate & Princess Events - Outpost Invasion Captai, Gaylord Texan Boardroom with an Atrium View, Ballroom Meeting Space - Conference Setup. A perfect location for your leisure or business needs in beautiful Grapevine, Texas. When staying at the property, there is a resort fee per night. There are plenty of hotels around the area that can give you better service. Nice sitting area on the small balcony. house keeping just came in the room whilst I was getting ready for a shower..! Christmas Package Sale Extended: Save up to 20%! My husband & I stayed here for a conference. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Try again. The only real negative is everything you do in your room/bathroom can be heard in the hall. You can only leave a review within 28 days after check-out. Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. We sincerely apologize for not meeting that goal while you were with us. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Each is equipped with cable TV, a coffee maker and a laptop safe box. The outdoor pool was very nice as was the indoor. Then some shirts were left in the closet and their system of tagging lacked big time. Review tags are currently only available for English language reviews. Gaylord Texan Tickets Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Room service was excellent - Review of Gaylord Texan Resort Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. The parking fee is too expensive for the area. I had a room with two double beds and an external balcony. Washing their hands, talking, opening a jar (or something) in the bathroom. Gaylord Texan Resort & Convention Center - Reservations.com Are there any historical sites close to Gaylord Texan Resort & Convention Center? Thank you again for the review and we hope you will give us the opportunity to host you in the future. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. The Gaylord Texan is a massive property that has tons of activities for all ages. Gaylord Texan Resort & Convention Center US Tel. Lowest Regular Rate. 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. I've used Marriott for years for hotel stays and am now a gold member. The fountain runs all night too, very loud. Discover luxury in our two-bedroom Family Suites. Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. more. The Gaylord Texan Resort is now part of the Marriott International family. This lets us know our reviews come from real guests like you. Posted: February 18, 2023. It kept me up all night. Even with the provided outerwear, we recommend dressing warm for the occasion. Make your Christmas bright with a holiday getaway to Gaylord Texan. Front desk had plenty of people around it however not to many were willing to help. If you book a room. We spent a full day at the Paradise Springs At Gaylord Texan Resort. We live in the area and have been excited to stay at the resort for a very long time. It is a very long walk from our room, 9470, to the convention center and lobby. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Group ICE! We stayed here as part of a work conference. GAYLORD TEXAN RESORT & CONVENTION CENTER. Starts From $24 / person. The Gaylord Texan offers bright rooms decorated in copper and tan. We were told because of being at 40% capacity. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. Enjoy custom furnishings, crown moldings, and rich fabrics. Gaylord Texan Resort & Convention Center Grapevine, Texas, United States 1 Rm, 2 Guests See All Grapevine Hotels Overview Full Review Photos Room Rates Amenities Map Pros Sprawling property with plenty of on-site activities Contemporary rooms with balconies and soft bedding Outdoor feel indoors, with beautiful gardens and a river Thank you again for your review. Kids loved the pumpkin scavenger hunt., The Gaylord is a beautiful place. Gaylord Hotel: The Ultimate Gaylord Texan Review - Afrostylicity I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Staff is wonderful and so very helpful. The staff speaks multiple languages, including English and Spanish. Our varied suites offer comfortable sofas and ergonomic workstations, all with convenient access to superb dining and entertainment options within our hotel. Please see our partners for more details. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. 817-778-1000. Review tags are currently only available for English language reviews. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Gaylord Texan Resort and Convention Center, Grapevine, USA This is a one-of-a-kind resort sure to please and entertain everyone in your family. Tripadvisor performs checks on reviews. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I ate two nights at the barbecue restaurant. Gaylord Texan Resort and Convention Center - Booking.com