My example of performance improvement was what they needed to make some changes. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. I admire the creativity and unconventional thinking in business and arts.". "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. dnata Airport Operations "My interest is to have a long-term and successful career within transportation infrastructure. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". It's a better way to conduct such interview method. The interview process at DNATA is long and strenuous as there are many preliminary rounds. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Dubai {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Take a few minutes to bring your resume to life for the interviewer. Therefore, any date prior to 2019 might not be accurate. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. My high grades and great discipline will make me a strong fit for this role with Dnata. ", "Yes, I have been asked to lie on the job before. 1.Technical 2 technical 3 managerial 3 round of interview. My criminal record is clean as is my drivers' abstract. dnata Employee Reviews for Customer Service Representative - Indeed The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I am proud of my 3.90 GPA. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. This question is not an opportunity to complain about your previous job or company! ", "That is a great question! I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. At this moment, if I could choose any course to take, I would pick XYZ. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. Dnata Customer Service Agent Interview Questions Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Philippines, {%selectedMarker.primaryContact%} ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Anonymous Interview Candidate in Dubai . ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. message, contactez-nous l'adresse In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Show that you are proud of yourself and your career accomplishments! Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". I have three years' experience in public transport and four years' experience in private transportation. And lastly, do you have internal candidates who are also interviewing for this position?". Wenn The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Handles excess luggage and collect excess payment. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. Free interview details posted anonymously by Dnata interview candidates. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. message, please email If you want to ace your upcoming interview, practice with our topical-based interview question sets. Clark Freeport Zone Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Working for Dnata gets you recognised and other companies want to grab you. and Terms of Service apply. ein Mensch und keine Maschine sind. dnata Employment and Reviews | SimplyHired I applied online. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. I interviewed at Dnata (Manila, Manila) in Nov 2022. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Vocational or Diploma (12+2 or equivalent) desirable but not required. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. You have likely gained many valuable skills in your career. - What is your favorite part about working here? It was tedious work, but I knew the result would be worth the time and effort.". ", "While researching Dnata and the local market I did see that there are a few competitors in our area. "The bulk of my industry related education has been on the job training. I was also processed for final interview. Completing pre-boarding checking procedures before passengers and flight board planes. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. We understand that discretion is one of the measures of excellence. If so - be sure to mention those achievements as well! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Fax:{%selectedMarker.faxNumber%} Talk to the interviewer about a time when you have been able to stretch company resources. Briefly share with the interviewer how you stay up to date on current events related to Dnata. United Arab Emirates, Vice President, Commercial & Business Development ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". I was asked what does JSON stand for and got the first two letters (what is this school)? One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. - What do you see as the biggest change in this industry over the past 3 years? Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. ", "I greatly appreciate constructive feedback. Things have gone very well for me so far, and I am thankful for that. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Be sure to research the kind of environment offered in this position before the interview. We should prepare about our self very well. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Answered April 24, 2018 Answer See 3 answers If hired at Dnata you can be assured that I would exceed your safety expectations. dnata interview questions & answers | Indeed.com Last year I was given the opportunity to take a course in A and another in B. Getting passengers through check points and to terminals quickly and safely. . Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. The most reliable source that I utilize is 'Transport Topics.'