If you do not currently have an AXS account you will be instructed to create one during your purchase. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I am having trouble "accepting" my Electronic Transfer - Support Just follow the simple steps to make the tickets officially yours. If available, youll see the option to get tickets with AXS Official Resale on the event page. Select the seats you would like to send. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Select the tickets to transfer and enter the recipient's information. Its up to the promoter, artist, or team if you can sell tickets or not. AXS Mobile ID allows you to manage . To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Your Privacy Choices | it never happened. Go into the app, look at the ticket. (*If you can't remember your password, tap. Click yes, retract now.And youre done! On the review page, click the Transfer button to send the tickets. What are my options here? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. may not be valid. it must be some garage shop with three programmers. Otherwise you have until your friend creates an account to cancel the transfer. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. i will not book anything on stub hub as a result. How do I accept and access tickets sent through AXS? Stubhub assured me my tickets would be available. SOLD TICKETS VIA AXS MoneySavingExpert Forum Yes Copyright Privacy Policy. If you see a Sell button next to your tickets in your account, you can sell them! Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Select the tickets to transfer and enter the recipient's information. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Did you find it helpful? Tap View to access the barcode and scan in for entry. When will I receive my tickets? - SeatGeek A full-service national event ticket marketplace. Solved: Cannot see tickets in AXS App - StubHub Community Lindsay is the author of this solution article. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Usually there is a waiting period of a few weeks. What if my guests arrive at different times? It got postponed and now we all cant go. This is the QR code you will display upon entering the venue. Here we are. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Getting tickets in your AXS account : StubHub Yes. Click the 'Transfer' button and your guest will receive a notification via . The game is in 36 hours. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Sign into your AXS Account and click Listings. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Easy! Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Cookie Notice AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. AXS Mobile ID allows for convenience, flexibility and security. Sorry we couldn't be helpful. Can anyone help? Trying to sell/transfer HS tickets on AXS This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Never. On the Review page, click the List Tickets button to finish. How do I accept and access mobile transfer tickets? - SeatGeek Did you find it helpful? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Mobile Ticketing Guide | Houston Rockets - National Basketball Association Solved: Mobile Tickets Have No Barcodes - StubHub Community Browse your upcoming events and tap the ticket icon for the one you would like to sell. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Official Tickets and Your Source for Live Entertainment | AXS.com Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Press question mark to learn the rest of the keyboard shortcuts. Transfer tickets to friends (for select events). Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. How will I know if my transfer was successful? Your guests will need to create an AXS account to receive tickets. Transferring Tickets. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Sorry we couldn't be helpful. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I bought two tickets to a New York Islanders game at Nassau Coliseum. We bought the tickets through AXS and we have no clue how to sell or transfer them. When I buy tickets, do I have to deal with the seller? 2023 Crypto.com Arena. What is AXS Official Resale and where do the tickets come from? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Open the AXS app Sign in or create an AXS account. To login, use the same email address you used when purchasing your tickets. SOLD TICKETS VIA AXS. Use the same email you use on StubHub. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Do you know what number you used to contact AXS? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Have mobile tickets and cannot find barcode. Please help. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. There is no fee for transferring seats and you are allowed unlimited transfers. After completing the account information, you may buy, sell or manage any seats in your account. The gig has not been cancelled we just chose not to go. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. For more information, please see our Show the ticket in the App at the entrance and get them scanned to enter. No, tickets must be scanned through the Rockets App or the AXS App. Thanks! Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Select the tickets to sell, and then set your price and selling options. i assume they will try to get me to receive the tickets using axs again. You will enter your community username and new password and done! After completing the account information, you may buy, sell or manage any seats in your account. Why did the venue decide to use AXS Mobile ID? Yes No Still Need Help? When your tickets sell, youll receive an email informing you of the sale. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). I have a problem with AXS Tickets Are you having issues? Open the App and sign in to see your tickets. Bought tickets for a group? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. AXS Mobile ID allows for convenience, flexibility and security. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. No. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Most mobile transfer tickets will not be immediately available. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Yes And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Cookie Notice Even if you call within 48 hours of your event, you will probably get no help at all. I tried calling axs.nobody was home. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS handles payment and delivery so buyers and sellers never interact with each other. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Manage Cookie Preferences i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Tix originally purchased Spring 2020, was postponed until today 7/31/21. You'll then be asked to review the transfer. Help us improve this article with your feedback. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Create an account to follow your favorite communities and start taking part in conversations. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Have screenshots and stuff with timestamps to also prove this is a thing. Theyll just have to create an AXS account to claim their tickets. Review listing information and choose Credit Card for payout. Tickets Not Showing Up In AXS Hello! After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Stub hub sent my hockey tickets for a las vegas game to axs. may not be valid. StubHub told me to call AXS and let them know this was due to the show being postponed. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS being buggy with the resale tickets : r/Tipper - reddit They assured me that the tickets would be transfered once they got ahold of the seller. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Yep! Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Its up to you! This way your guests will be able to enter when they arrive using their own AXS Mobile ID. It depends. Open the App and sign in to see your tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Remember, your friends can always transfer tickets back to you. Click the Sell button next to the event in your AXS Account. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Its up to you! When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. This will help to ensure that you are ready for your event in no time! After that, the tickets will be theirs to use with the AXS app. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. On the Review page, click the List Tickets button to finish. Your tickets will no longer be listed for others to buy. You will enter your community username and new password and done! Here we are. Remember, your friends can always transfer tickets back to you. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Updated a few days later TL;DR: Call the merchant that issued the tickets. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Select the tickets to transfer and enter the recipient's information. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Then when it sells and you are paid, you transfer it using the app. The concert is tomorrow. You've been successfully subscribed - thanks! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Your guests will need to create an AXS account to receive tickets. AXS FAQs AXS Mobile ID - FAQ - Fox Theater We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Step 1: Download and Login into MLB Ballpark App. [deleted] 1 yr. ago. We are changing the way you register and sign-in to the StubHub Community. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. I followed the directions of creating a AXS account via the email address that they sent me the email. Theyll just have to create an AXS account to claim their tickets. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Third-Party Resale Tickets: Everything You Need to Know. Official Tickets and Your Source for Live Entertainment | AXS.com I purchased tickets for a concert back in February. Yes What is transfer? Flew in for this show. If you do not currently have an AXS account you will be instructed to create one during your purchase. We are changing the way you register and sign-in to the StubHub Community. Enjoy the event! Bought tickets for a group? Tickets Not Showing Up In AXS - StubHub Community Privacy Policy. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Show was postponed from June 2020 to July 2021 due to covid. When I sell tickets, do I have to deal with the buyer? Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). I can't see my tickets in the AXS app - AXS Help Centre