Staff were really lovely. Keep 999 and A&E free for serious and life-threatening conditions. Published The complaints were analysed to look at trends, for changes to be implemented. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Russell Medical has been accredited by The Joint Commission since 1959. The numbers of reporting radiographers available could not meet the reporting demands of the service. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! Ratings and reviews It is great to hear that you received excellent care and treatment in AMU and Ward A2. This review has been completed in response to the trust confirming that they were now compliant with this standard. We were brought in by ambulance and seen by a doctor within around 10 minutes. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. These send information about how our site is used to a service called Google Analytics. Patient Experience Team. The Trust also provides community services for adults (including sexual health) and End of Life Care. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Staff were not always using clinical judgement alongside NEWS scoring criteria. review titled Amazing staff can't thank them all enough! Staff were still not always using clinical judgement alongside NEWS scoring criteria. Patient Experience Team. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. Agency or bank staff predominantly staffed each area we inspected. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. B65 8DA, In We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. AEU Department We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Who has Care Opinion told about this story? WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. Any other browser may experience partial or no support. The services are multidisciplinary and include nursing staff and allied health professionals. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. AEC is part of the Same Day Emergency Care (SDEC). There was insufficient senior medical and specialist oversight and in reach to the department. You can search by name or top speciality. Went here with my young daughter, to A and E, all staff were very helpful and kind. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. At least one standard in this area was not being met when we inspected the service and The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Russells hall hospital Paediatrics and Gynaecology etc. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Dudley We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. Our hospital brings together high-tech state-of-the-art technology for improved DY1 2HQ, Posted via With his familys legacy gift, this vision will become a reality, said Peace. Creating a new NHS England: NHS Digital and NHS England have now merged. Browser Support NHS England Same day emergency care this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Some improvement in patient flow through the ambulance triage assessment area were seen. We carried out an out of hours, unannounced, focussed inspection. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. I was looked after from the time I arrived until the time I left by very compassionate members of the team. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Our rating of caring was good overall. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. You may be admitted to AMU if your expected length of stay is 48-72 hours. Diamond also services this route every 20 minutes. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. The Use of CT Coronary Angiography and CT Fractional Flow the service is performing well and meeting our expectations. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Again thank you and i would recommend this hospital to all my family and friends. After firstly being admitted with a cellulitis infection in my left leg For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. B71 4HJ. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. They said the symptoms indicated COVID. 18 April 2018. Every member of staff I encountered was friendly professional and put me at ease. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. One staff member said, "I am proud to be working for this trust.". The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. All the best and take care. Acute Medicine Department - The Dudley Group NHS Foundation The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. The trust have worked with us and have kept us informed of developments and changes. This is not my first experience of this hospital not checking information relayed to them by 111. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. - we'll pass your stories to the people in health and social care who can make a difference. There are six bands within the monitoring system so this Trust had a relatively lower risk. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. ADVERTISEMENT: Services or products are not endorsed by the Trust. - we'll pass your stories to the people in health and social care who can make a difference. We are carrying out a review of quality at Russells Hall Hospital. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. WebFind a Physician or Specialty. 4 years ago, I attended this unit after a visit to my gp. or call us on 0845 113 0012, Response from 3136/3139) Vikki Thompson, AMU (ext. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Staff were unable to describe what fit to sit meant or any criteria for this assessment. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. I replied that I knew this. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. 17 October 2018. We are continuing to monitor progress against these. Patient Experience Team. 4688/4676) Lisa Evans-Dimmock. We don't rate every type of service. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve.